Resetting your password

If you have forgotten your password, you can reset it yourself — no need to ask your kitchen, facility, or Microcoding.

Requesting a new password

  1. Open the sign-in page and, below the password field, click Forgot password?.

  2. Enter the email address of your account and confirm with Send reset link.

  3. You always see the same confirmation afterwards — regardless of whether an account exists for the address you entered. This prevents anyone from using the form to find out which email addresses are registered with CateringOS.

Opening the email and setting a new password

  1. Open the email from app@cateringos.de — check your spam folder if needed — and click Neues Passwort vergeben (set a new password).

  2. Choose a new password with at least 10 characters and repeat it in the second field.

  3. Confirm with Save password and sign in with the new password.

The link is valid for one hour only. If it has expired, simply request a new one via Forgot password?.
If two-factor sign-in is active for your account, signing in with the new password still requires the code from your authenticator app — a reset password alone is not enough to sign in. See Setting up two-factor sign-in for details.
In the public demo, resetting the password is disabled for the example accounts — those accounts are shared by all visitors.